Terms & Conditions

Welcome to eMed Care. These Terms & Conditions govern your access to and use of the eMed Care website and application.

By accessing or using eMed Care, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. About eMed Care

eMed Care is a digital healthcare management platform designed to support clinics, doctors, and healthcare staff with appointment management, patient records, and operational workflows.

eMed Care does not provide medical advice, diagnosis, or treatment.

2. Eligibility

You must:

  • Be at least 18 years old
  • Be a licensed healthcare professional, authorized staff member, or an approved user
  • Use the Service only for lawful purposes

Patients will be able to access the Service when patient features are officially released.

3. Billing, Payments & Renewal

  • We accept payments through:
    • Credit or Debit Cards
    • Bank Transfers
    • Other supported payment methods displayed on the platform
  • eMed Care offers subscription-based plans.
  • Subscriptions are billed monthly.
  • Payments must be completed before the renewal date to avoid service interruption.
  • Failure to make payment may result in temporary suspension of your account.
  • Payments may be made via supported online payment methods displayed on the platform.

4. User Accounts

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You must provide accurate and up-to-date information.
  • You are responsible for all activities performed under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

5. User Roles & Responsibilities

Doctors & Temporary Doctors

  • Responsible for all medical decisions and records entered.
  • Must ensure accuracy of diagnoses, prescriptions, and notes.
  • Retain full professional responsibility for patient care.

Assistants

  • May access limited data as assigned by the clinic or doctor.
  • Must not misuse or disclose patient information.

Patients (Coming Soon)

  • Will have access only to their own records.
  • Must provide accurate personal and medical information.

6. Use of the Service

You agree to use eMed Care only for:

  • Managing appointments and clinic workflows
  • Recording and accessing patient information
  • Legitimate healthcare-related operations

You agree not to:

  • Use the Service for unlawful or unethical purposes
  • Attempt unauthorized access to data or systems
  • Copy, modify, or distribute the software without permission
  • Upload malicious code or disrupt the system

7. Medical Disclaimer

eMed Care:

  • Does not provide medical advice
  • Does not make diagnoses or treatment decisions
  • Does not replace professional medical judgment

All medical decisions remain solely the responsibility of the treating healthcare professional.

8. Data & Privacy

Your use of eMed Care is subject to our Privacy Policy.
By using the Service, you consent to the collection and use of information as described in that policy.

9. Data Accuracy

  • eMed Care is not responsible for incorrect data entered by users.
  • Users must verify the accuracy of all patient and medical information.

10. Service Availability

  • We aim to provide continuous access but do not guarantee uninterrupted service.
  • Maintenance, updates, or technical issues may cause temporary downtime.
  • We are not liable for losses caused by service interruptions.

11. Third-Party Services

The Service may rely on third-party tools or infrastructure.
We are not responsible for issues caused by third-party services.

12. Intellectual Property

All software, content, and branding related to eMed Care are the property of eMed Care.
Unauthorized copying or distribution is prohibited.

13. Termination

We may suspend or terminate access:

  • If these Terms are violated
  • If the Service is misused
  • If required by law

Users may stop using the Service at any time.

14. Limitation of Liability

To the maximum extent permitted by law:

  • eMed Care is not liable for medical decisions made using the platform
  • eMed Care is not responsible for data loss, service interruptions, or indirect damages
  • Use of the Service is at your own risk

15. Changes to These Terms

  • We may update these Terms from time to time.
  • Updates will be posted on this page.
  • Continued use of the Service means acceptance of updated Terms.

16. Contact Information

For questions about these Terms, please contact:
Email: [Insert support email]
Company Name: eMed Care
Website: [Insert website URL]